Search Tips

Use the following operators in your search criteria to narrow search results. Search is not case sensitive.

Type of Search Operators to use Example Search Criteria
Search for a phrase

“ “ (Quotes). Surround a phrase with " "(double quotes) to limit search results to items that contain the specified words in the exact order that they are entered in the search box.

Note: Our help file search does not include common words such as are, a, the, for, and in. Search will not find matches for queries containing these in quotes.

“roll forward”
Only topics that include the specific phrase roll forward will be included in the search results.
Search for two or more specific strings

Enter one of the following between two search strings to indicate that search results must include both strings:

  • + (plus symbol)
  • & (ampersand)
  • AND (case insensitive)

Note: The default logic is searching for both strings. It is not necessary to enter the above operators if this is the search logic you want to use.

roll & forward
Any topic that includes the words roll and forward in any location in the topic will be included in the search results.
Search for either specific string

Use either of the following to require that one or both of the connected strings be in the search results:

  • | (pipe symbol)
  • OR (case insensitive)
Business Unit | Region
Any topic with the words Business Unit or the word Region will be included in the search results.
Specify text to exclude ^ (Caret). Use ^ to search for all topics that contain one string and do not contain another. Organizer ^ Blank
Any topic that includes the word Organizer but does not include Blank will be included in the search results.
Combine operators ( )(Parentheses). Use ( ) to combine multiple operators. Secure & (Client or Staff)
Any topic that includes Secure and includes either Client or Staff will be included in the search results.