Entering Personal Information for a Client Portal User

  1. Open Dashboard, click Application Links on the navigation panel, and then click Settings and defaults under Firm.
  2. Select Portal > Manage Portal Users on the navigation panel.
  3. In the box, begin entering the name or ID of the client for whom you want to add, delete, or edit portal user. As you type, the system suggests client names or IDs that match your entry. Select the correct client. A list of people with access to the client's portal displays in the lower half of the window.
  4. Do one of the following, depending on whether you are entering information for a new or existing portal user:
    • For a new user, click New to display the New Portal User window.
    • For an existing user, select a user in the grid, and then click Edit.
  5. Select the Personal Information tab if it is not already displayed.
  6. Enter or edit the Closedinformation in the window as needed.
  7. Click OK.