Setting Portal Access and Security Options for Client Portal Users

Each portal user must be assigned a security role for each portal the user has access to. The assigned security role determines which tasks the user can perform for the selected portal.

Use the procedure below to specify the portals a user has access to and to add or edit a user's security role.

  1. Open Dashboard, click Application Links on the navigation panel, and then click Settings and defaults under Firm.
  2. Select Portal > Manage Portal Users on the navigation panel.
  3. In the box, begin entering the name or ID of the client for whom you want to add, delete, or edit a portal user. As you type, the system suggests client names or IDs that match your entry. Select the correct client. A list of people with access to the client's portal displays in the lower half of the window.
  4. Do one of the following, depending on whether you are entering information for a new or existing portal user:
    • For an existing user, select the user in the grid, and then click Edit.
  5. Click the Portal Access and Security tab, if it is not already displayed.
  6. Do one or more of the following as needed:

    ClosedGive the staff member access to a portal

    1. Click the Browse for Clients button to display a list of clients with portals.
    2. If needed, filter or sort the client portal list.
    3. Select the client portals the user should have access to.
    4. Click OK..

    ClosedChange the access options for a portal the staff member already has access to

  7. Click OK.
  8. Click OK again to exit the Manage portal users window.